Introduction As an Organisational Psychologist working with clients in various safety critical industries over the past 25 years I often get asked for some advice on how to better manage the 'human factor' within an organisation. Usually the conversation begins with a frustrated question from a senior manager that goes something like this. "We have all these mature systems and procedures in place and a low Total Recordable Injury Frequency Rate (TRIFR) but it is the 'idiot fa

So, you’ve finished your on-site investigation, collected and reviewed all the data, established the facts, identified the contributing factors and formulated recommendations to reduce risk and prevent recurrence…. What now? It’s time to prepare your written investigation report. The investigation report is the formal presentation of the investigation team’s findings and recommendations. OBJECTIVE OF THE INVESTIGATION REPORT The objective of an incident investigation report