As usual the phone call comes in on Friday afternoon – ‘Can you help with an investigation in Mt Isa?’

‘When?’

‘They want you yesterday. Can you ring the contact now to organise the trip?’

So I ring the contact who is an inexperienced Safety Coordinator on a small site. T...

Introduction

Audits and Incident Investigations are both very important components of our safety management systems. They often relate to each other but have distinct roles.

Case Study

Let’s consider a common, every day situation. A manager in a national distribution busi...