Customise the Process or Not?
Introduction This article explores the customisation of a standard process by an organisation and the impact it has on the fundamental...
Avoiding The Dirty Dozen
I first wrote this article on the FirefighterNation website way back in 2009, before I was involved in Safety Wise and knee-deep in...
Normalising Versus Fixing & Preventing
This is a fascinating video (and hard to watch for the car enthusiast!). The long and short of it is the car had been rebuilt and heavily...
ICAM Investigations - What happens when you can’t find anything amiss?
So, there you are - you have raked through all the evidence at the incident scene, conducted multiple interviews, gone through your...
Garbage Investigations
As you’d expect in my role, I spend a lot of time talking with clients and would-be clients about ICAM and investigations. My aim in...
The relationship between ICAM and 5 Whys
The Incident Cause Analysis Method (ICAM) is a popular and widely applied workplace incident investigation method. It has come a long way...