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Are You Prepared For When An Incident Occurs?

Late last week I received a phone call that anyone with elderly parents would dread receiving- my 86yo father had taken a fall and had hurt himself and was being taken to hospital.

Following numerous x-rays and scans, it was confirmed that he had a wedge fracture of the T3 and would require a brace for 3 months or so, along with rehab and other support.

Knowing dad, he'll fight like hell to get through this and overcome it- this is a guy who has had three elbow replacements and numerous other issues due to arthritis and continues to fight through the pain and discomfort.

Having said that, I couldn't help but think about this from a workplace point of view.

Is your workplace prepared for when an incident occurs?

Simple things like who calls for assistance through to who contacts family for example.

But it also encapsulates more serious questions such as known allergies, pre-existing conditions, known medications and similar (and I don't want to get into a debate or advise against differing legislation around privacy and similar concerns).

We must acknowledge that despite our best efforts, things can happen in the workplace that results in an incident that requires medical intervention. It doesn't even have to be an injury related to work- it could be a heart attack for example that is totally unrelated to the activities being undertaken.

Are you prepared?

Interested in Knowing More?

Further information on Safety Wise’s Incident Cause Analysis (ICAM) Training is available from our website:

Additional ICAM Related Services

Safety Wise also offers the following additional services for sites that adopt the ICAM investigation analysis method:

  • Quality review of incident investigations using ICAM

  • Participation in investigations as an external/independent party

  • Investigation coaching


ABOUT THE AUTHOR- Luke Dam (Chief Executive Officer)

Luke has worked in various industries over the years including pharmaceutical, retail, manufacturing, and transport including iconic brands like WesFarmers, Goodyear, CSL Limited, and Incitec Pivot Limited.

His work in OHS and learning and development has seen him deliver services to clients, both internal and external as well as managing service delivery teams around the world.

Luke holds a Graduate Certificate of Management (Learning) as well as a Diploma of Occupational Health and Safety, a Diploma of Training and Assessment Systems, a Certificate IV Workplace Training and Assessment, a Certificate III in Mine Emergency Response & Rescue and a Certificate II in Public Safety (SES Rescue).

Luke is extensively involved in a project to establish an association dedicated to confined space safety and to drive change in legislation to promote best-practice in this high-risk area. Luke is passionate about online OHS and incident investigation communities, moderating a number of large LinkedIn groups boasting over 11,000 members globally.


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