Introduction This article explores the customisation of a standard process by an organisation and the impact it has on the fundamental...

Introduction Have you ever thought when your manager asked you to be part of an investigation team; “Why was I assigned to this...

Introduction The link between near misses and significant events within organisations can sometimes be misunderstood, not considered or...

Introduction Immediately following an incident in the workplace, your first priority is to make the area safe to prevent any escalation...