The home of the ICAM methodology
Investigate Smarter.Prevent Incidents.Build Safer Workplaces.
Global leaders in ICAM methodology, training, and investigations.
Some of our clients include
Glencore
SafeWork SA
GlencoreSafeWork SA
Upcoming Masterclass
Investigating Psychosocial Incidents
Can ICAM effectively investigate psychosocial hazards, or are we asking the methodology to do something it was never designed to do?
Join Luke Dam for a thought-provoking, two-hour Masterclass featuring Dr Graham Edkins, Senior Investigator, psychologist and human factors specialist who worked alongside Gerry Gibb in the development of ICAM, and Geoff Roberts, Senior Investigator at Safety Wise.
Drawing on decades of investigation experience, we'll explore why Safety Wise has reconsidered its position on using ICAM as the primary methodology for investigating cumulative psychosocial hazard exposure.
Through interactive discussions, we'll examine where ICAM remains effective, where its limitations become important, and how investigators can recognise when a different approach or specialist expertise is required.
This isn't about abandoning ICAM. It's about understanding it well enough to know when to use it - and when not to.
Included in the ICAM Mastery program, our subscription pathway for practising investigators.
Explore the ICAM Mastery programInvestigate.
Get to the real causes, not just the immediate ones.
Learn.
Turn findings into improvement, not just a filed report.
Prevent.
Build workplaces that don’t repeat the same incident twice.
We didn’t just adopt ICAM.We built it.
ICAM was developed by our founding CEO, Gerry Gibb, working alongside Professor James Reason. Train with us and you learn the methodology from its source, taught by investigators who still lead real cases in the field.
Our method
World Leading ICAM Training By Experts With Real World Experience
ICAM was developed at BHP in the late 1990s by Gerry Gibb, working with Professor James Reason, whose research transformed our understanding of human error and organisational accidents.
Gerry went on to establish Safety Wise in 2002, creating a direct connection between the development of ICAM and the organisation delivering it today.
More than two decades later, we continue that work through ICAM training, independent investigations and the development of investigation capability across the world.
The GOAL Process
How an ICAM Investigation Runs
7 Step Incident Management Process. 4 Questions to Answer. 4 Phases of Investigation.
What happened?
Why did it happen?
What are we going to do about it?
What did we learn that we can share?
Immediate Actions
Investigation Planning
Data Gathering
GGatherWhat happened?
Data Organisation
OOrganiseData Analysis
AAnalyseWhy did it happen?
Recommend
LLearnWhat are we going to do about it?
Report
LLearnWhat did we learn that we can share?
Continuous development
Our ICAM Continuous Education Pathway
Finishing a course is the start, not the finish line. Our continuous education pathway keeps investigators building capability long after the certificate, through ongoing coaching, advanced training, and access to a global community of practitioners.
Global reach
Trusted Worldwide: 43 Countries, 12 Languages
Wherever your organisation operates, chances are we already do too. Our investigator and trainer network spans Australia, New Zealand, the Americas, Europe, and Africa, delivering ICAM in the language and culture your teams actually work in.
Meet our global team
Frequently Asked Questions
Need training or an investigation?
Get in touch and we’ll point you to the right course, or get an investigator on the case.
Contact Us