We’ve distilled nearly 20 years of teaching experience into our online and face-to-face courses. Our expert trainers are committed to mentoring the next generation of incident investigators. 



Duration: 2 days
Course type: Face-to-face/ Public or in-house
Bonus content: Exclusive MICAM access & ICAM Toolkit


This face-to-face course is a comprehensive education in best-practice ICAM methods. Successful participants will receive the qualifications to supervise incident investigations in their workplace, as well as access to the tools needed to manage an investigation. Participants will also be provided online resources to extend their competency into other industries. 


Choose this course to turn safety leaders into ICAM experts. ICAM experts are responsible for keeping track of incidents, conducting detailed investigations, and determining the best response to workplace incidents. 

BSBWHS515 - Lead initial response to and investigate WHS incidents

Safety Wise is a Registered Training Organisation (#21871). Our list of competencies:

Conduct safety and health investigations
(resources & construction industries)
Lead initial response to and investigate WHS incidents (for business management) PMAWHS310
Investigate incidents (for petrochemical industry)
Investigate rail safety incidents (for rail industry)

Course is available in the following languages

English, Spanish, Portuguese, Russian, Italian, Basic Chinese and French


Duration: 4 hours

Course type: Face-to-face

This course provides a high-level overview for supervising the ICAM process within an organisation. Participants will learn how the ICAM process works, how to assign roles and responsibilities to investigators, and how to assess the quality of investigative work.


Choose this course to train managers and supervisors in administering an ICAM program for your organisation. A well-managed program is key in ensuring effective review and response to workplace incidents.


Duration: 1 day

Course type: Face-to-face

This one-day course provides an extensive breakdown in ICAM management and is designed for Lead Investigators. This course teaches practical skills and strategies for introducing the ICAM process to an organisation that needs the best-practice solution for responding to workplace incidents. Successful participants will learn to implement effective investigative procedures, and learn how to mentor others in supervising the maintenance of these procedures.


Choose this course to train safety specialists in ICAM implementation. These specialists will transform an organisation’s incident response, reducing errors and oversight.


Duration: 1 day

Course type: Face-to-face

Bonus content: Workbook and instructional poster for all participants


This face-to-face course teaches basic incident investigation skills. Successful participants will learn how to assist in investigations under the leadership of a trained ICAM facilitator. Participants will also acquire the skills to independently investigate low-consequence equipment damage, injuries and production loss events. 


Choose this course to train key employees in the ICAM method, improving the quality of investigations, and the organisation-wide response to workplace incidents.

Available languages: French and English

ICAM Team Investigator training won Platinum & Gold for Best Video & Best eLearning Development Company in partnership with Croomo at the 

2017 LearnX Impact Awards!


Duration: 90 minutes

Course type: Online delivery

Bundled version Includes: access to the training module, Student Workbook, Facilitator Guide, and ICAM poster

Standalone version includes: access to the training module

This online course teaches basic incident investigation skills.


This course recreates an actual ICAM investigation, engaging participants in canvassing the scene, interviewing witnesses, and analysing the evidence.


On completion, participants will have the knowledge to investigate low-level incidents and assist trained facilitators in investigating major events. 


Choose this 90-minute online course to efficiently train individual team members in the ICAM method, improving the quality of investigations, and the organisation-wide response to workplace incidents. 


Actions and decisions which may leave you legally liable for heavy vehicle safety are spread far throughout the Supply Chain. 

If you have any contact with goods that are transported by heavy vehicles, the Chain of Responsibility relates to you. Chain of Responsibility Introduction Course breaks down the important aspects of CoR and why off-road parties can be held responsible for safety breaches.

In partnership with LinkedIn Learning, Safety Wise can now offer access to  over 14,000 online courses  via the LinkedIn platform.

What is LinkedIn Learning? 

LinkedIn Learning is an online educational platform that helps you discover and develop business, technology-related, and creative skills through expert-led course videos


If you’re looking for the latest professional development for your safety and operations team, then look no further!

With LinkedIn Learning, you get:

Unlimited access

Choose from more than 14,000 video tutorials covering business, creative and technology topics


Personalized recommendations

Explore the most in-demand skills based on your experience

Expert instructors

Learn from industry leaders, all in one place

Convenient learning

Access courses on your schedule, from any desktop or mobile device


Helpful resources

Reinforce new knowledge with quizzes, exercise files and coding practice windows”


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