The Incident Cause Analysis Method (ICAM) is a popular and widely applied workplace incident investigation method. It has come a long way since its BHP evolution (original author) in 1998 and has been further developed by Safety Wise Solutions (Safety Wise) through a suite of manuals and training packages. Today Safety Wise has trained more than 70,000 people globally in ICAM in 7 languages and across 43 countries. However, the usefulness of ICAM as a tool is only as good at

Introduction As an Organisational Psychologist working with clients in various safety critical industries over the past 25 years I often get asked for some advice on how to better manage the 'human factor' within an organisation. Usually the conversation begins with a frustrated question from a senior manager that goes something like this. "We have all these mature systems and procedures in place and a low Total Recordable Injury Frequency Rate (TRIFR) but it is the 'idiot fa