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Following the impact of COVID,we took our world renowned, two-day, F2F course, and converted it to a self-paced, online course.



Since 2002, Safety Wise have led the world in providing ICAM training and investigation services across the globe.


We've delivered training to over 100,000 people, across 43 countries and in 7 languages.


Our facilitators are experts in their field and include exertpise in psychology, human factors, crisis management and OHS.


Safety Wise continue to lead the way, providing ICAM services in all industries including mining, aviation, construction, human resources, health, defence, and others.


Designed for HSE, operations, and maintenance supervisory personnel who will lead or facilitate investigations.


Upon completion of this course participants will be able to:

  • Lead / participate in the investigation of significant 


  • Recognise the need for an investigation

  • Understand the 7 phases of an investigation process

       following the 4 key steps:

  • GATHER evidence to understand what happened

  • ORGANISE the evidence to understand the event


  • ANALYSE the evidence to identify the contributing


  • LEARN how to prevent the incident by making

       recommendations and identifying the key learnings

Upon completion of the ICAM Lead Investigator / Facilitator course, students have the option to undertake additional assessment activities to attain the following Unit of Competency:

  • BSBWHS515 - Lead initial response to and investigate WHS incidents

Sample video from the course


  • Access to over 7 hours of video tutorials

  • Access to the assessment activities

  • Student workbook (hardcopy)

  • ICAM poster (hardcopy)

  • Investigation Toolkit

    • Pocket Investigation Guide

    • Easy Reference Checklist for ICAM Quality

    • Wallet Card

    • ICAM Facilitator Guideline

  • ICAM Investigation Resources (Inc. templates and other editable material to use in your workplace)



What did you like most about the course?: The case studies explained via the videos along with the incident narration for better understanding

What did you like most about the course?: Everything, from content, tools to the way each module is presented because I can follow progressively without being connected directly online with professors. It is simply the best virtual course I have ever taken. Also, the response time and corrections were very important.

What did you like most about the course?: All the explanations were clear and logical.

What did you like most about the course?: The structure of the course and all the info in the pocket investigation book

What did you like most about the course?: The video were well animated.

What did you like most about the course?: The feedback from the evaluator was very insightful and extremely helpful.

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